I’m here to pay…

 

Utility Bill.

UtilityPay helps customers manage their utility account information online. Customers now can choose to enroll in automatic payments and paperless billing, see current and past bills, make a one-time payment, link multiple accounts and sign up for pay by text. If you have any questions about this portal please review our FAQs page.

Understanding Your Utility Bill

Taxes.

Hamilton Income Tax preparation by walk-in only. For questions, call 513-785-7210 or 513-785-7153.

Effective January 1, 2022, The City of Hamilton will no longer contract with the City of Cleveland Central Collection Agency (CCA) for income tax collection services. The Regional Income Tax Agency (RITA) will begin collecting municipal income tax for the City of Hamilton on that date. RITA provides income tax collection and processing services for more than 300 of Ohio’s municipalities and is the largest municipal income tax collection agency in the state. RITA’s shared services offer municipalities a comprehensive, efficient and effective solution to income tax collection that results in a cost savings to all municipalities. The City of Hamilton chose RITA for its ability to offer residents and businesses free online services and e-file capabilities. RITA will be responsible for the administration and collection of all income taxes and will serve the City of Hamilton in this capacity. After January 1, 2022, all Hamilton tax payments and tax forms, for current and prior tax years, are to be sent to RITA at the address below. We encourage you to utilize RITA’s free and simple online services, FastFile and MyAccount at www.ritaohio.com.

RITA

P.O. Box 477900

Broadview Hts, Ohio 44147-7900

A welcome letter from the City of Hamilton and RITA will be mailed in early December with more information. In the meantime, you can contact the City of Hamilton Finance Dept. with questions at 513-785-7210 or 513-785-7153.

 There is currently a drop box behind the Government Service Center located on Court Street. To submit your tax return or if you would like to leave your W-2s and any other tax information for us to prepare your return.   The lobby area and access to the drop box is open Monday through Friday from 8:00 a.m. through 5:00 p.m. 

Parking.

Parking tickets can now conveniently be paid online through a QR code or directly on the City's website eliminating the need to drop off or pay in person. A QR code will now be included on each parking ticket. By scanning the code using a smartphone, users are directed to the City's website for quick and easy payment. Residents and visitors can also pay their parking tickets directly on the City of Hamilton's Parking Ticket webpage. The introduction of online payment options will save time, offer flexibility, and help avoid late fees. 

Current parking rates are $1.00 per hour, and a parking ticket is $10 if paid within 48 hours. You can pay the meter with coins, a credit card, or with the Passport Parking app listed directly on the meter. 

Learn how to pay parking ticket online below.

Rent a monthly parking space.

The City of Hamilton owns the McDulin Parking Garage over Market Street between N. 2nd & 3rd Streets, as well as other parking lots in and around downtown.

If you are interested in renting a monthly parking space or are a current monthly renter who has questions, email Sue Paul in the Traffic & Transportation Division.

Pay Utilities by Phone 24/7.

1-844-813-4734

For questions, please contact the City of Hamilton Utility Customer Service Division at 513.785.7100 - Monday through Friday, 8:30 am to 5:00 pm (EST) - or via email at customerserviceweb@hamilton-oh.gov.