Information Technology Services Department.

Director of ITS: Ken Carrier

Reports to Tim Werdmann, Executive Director of Internal Services

Department Mission

To make the decision-making & performance of every city employee more effective by providing the information, hardware, and software needed to affect the strategic outcomes of the organization.

Department Description

The Department of Strategy & Information is an internal services department consisting of the Enterprise Software, Data & Analysis, and Network & Systems divisions. While this department manages the hardware, software, networking and communications infrastructure, business intelligence, and reporting functions for the City of Hamilton, we strive to be more than a tactical necessity. We seek to generate passionate advocates from within our customer base, our co-workers, who truly value the service we provide.