Central Collection Agency (CCA)

Important Tax Information
The City of Hamilton utilizes City of Cleveland Central Collection Agency (CCA) to assist with Hamilton tax collection efforts.

The City of Hamilton is expanding its efforts to collect the filing of missing income tax returns and collection of any subsequent tax, penalties, and interest due to the City of Hamilton.

Residents will begin receiving notices from the CCA regarding missing tax filings for the City of Hamilton.

Residents receiving notices must respond to CCA in writing within 30 days, provided a completed questionnaire, a copy of all pertinent federal tax return filings and associated W-2s, 1099s, federal schedules, supporting documentation, or other relevant documents.


Taxpayers found liable for unpaid and/or no filed tax returns will be required to pay penalties and interest on the unpaid tax balances. Failure to pay balances due may result in legal action to collect.

Inquiries & Responses
All responses and inquiries should be directed to the City of Cleveland Central Collection Agency at 877-878-8587. The City of Hamilton cannot respond to inquiries from individual taxpayers regarding this particular collection program.

The City of Hamilton has contracted with the CCA to send the taxpayer notices of missing returns and to collect unpaid taxes, penalties and interest. By law, the City of Hamilton, as a city with a population under 250,000 may not petition the IRS for federal taxpayer information. CCA does have the ability to access such data from the IRS, and can utilize this information on behalf of the cities or villages that they contract with to do collection work. CCA specializes in collecting municipal income taxes, and serves approximately 50 cities and villages in Ohio.